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Questions about an order, a product, or which piece is right for your space? Our team is happy to help.
Frequently asked
FAQ
Absolutely. Every piece is chosen for how it holds up in real homes. Whether you are stocking a busy kitchen or styling a quiet reading nook, each product page includes guidance on materials, sizing and care so you can choose with confidence.
Every bedding and bath product includes a sizing guide on its product page with dimensions and fit notes. For sheets, check your mattress depth against the fitted pocket size. Need help? Send us an email and we will guide you to the right fit.
Yes. Our sheets, towels, pillow covers and comforters are made from natural fibers like cotton and linen, and our cookware from stoneware and cast iron. Product pages list the full material specs so you always know what you are getting.
Most textiles are machine washable on cool settings; cast iron should be hand-washed and re-oiled; stoneware is dishwasher and microwave safe. Full care instructions are included on every product page and with your order.
Yes. We accept returns within 30 days on unused items in their original packaging, so you can try a piece at home and send it back if it is not the right fit. For damaged or incorrect items, contact us within 7 days of delivery and we will make it right.
Of course. Our team is always happy to help with product questions, sizing or order updates. Reach out by email at info@bglhome.com or by phone at +1 (877) 340-5845 and we will get back to you within one business day.
Before you order
Shipping & Returns
Processing
Orders are hand-packed and dispatched within 1–2 business days. You will receive a confirmation email with tracking as soon as your order ships.
Shipping
Free tracked shipping on all orders over $75. Standard delivery takes 3–7 business days depending on your location. Express options are available at checkout.
International
We ship worldwide. International orders may be subject to customs duties or taxes on arrival, which are the responsibility of the recipient.
Returns
We accept returns within 30 days on unused items in their original packaging. For damaged or incorrect items, contact us within 7 days of delivery and we will make it right.
Send a message
Drop us a line
Contact details
Reach us directly
Our support hours are Monday to Friday, 9am–5pm. We aim to reply to every message within one business day.